Security Operations

Today’s successful organization has a vast information security operations plan. Effective collaboration across an organization’s entities will promote minimal security related incidents. RL Goodworks will assist with global operations management, call center process development, as well as standard operating procedures development and documentation. A holistic organizational security solution requires partnerships. Partnerships between organizational entities and partnerships between vendor and contract support providers. RL Goodworks maintains relationships with vendors and support providers who provide best of breed security products, tools, and appliances that support an organizations security posture. RL Goodworks will help you build your security program from Security Operations Center (SOC) processes and functions to specific product selection to standing up a Security Incident Response Team. We will use Information Technology Infrastructure Library (ITIL) methodology and best practices to implement call center problem resolution, tracking and incident response.